lifeview health (the "Company") is committed to maintaining the confidentiality, integrity and security of any personal information about our users. This Privacy & Security Policy explains how we protect personal information provided through our website www.lifeview.health (the "Site") and how we use that information in connection with our service offered through the Site (the "Service”). "Personal information” for purposes of this Policy means information that identifies you, such as your name, address, phone number, fax number or email address.
Company stresses its privacy and security standards to guard against identity theft and provide security for your personal information. We regularly re-evaluate our privacy and security policies and adapt them as necessary to deal with new challenges.
Simply put, we do not and will not sell or rent your personal information to anyone, for any reason, at any time unless authorized by you. Company uses and discloses your personal information only as follows:
to provide the Service as authorized by you;
to analyze site usage and improve the Service;
for internal system administration;
to deliver to you any administrative notices and communications relevant to your use of the Service;
to fulfill your requests for transfer of Protected Health Information to Company and affiliates and for certain products and services;
for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;
to third-party contractors that provide services to Company and are bound by these same privacy restrictions;
to enforce Company’s Terms of Use; and
as otherwise set forth in this Privacy and Security Policy.
Certain areas and features of the Site are available to you without registration or the need to provide to us any information. However, other features of the Site or the Service may require registration, which involves provision to Company of an email address, a password and a username as well as other demographic information (collectively the "Registration Information”). In order to benefit from the full functionality of the Service, you also must provide your credentials to allow Company to access your health data including all of your Protected Health Information at those other healthcare providers or institutions for your use and transfer to third parties that you have authorized..
From time to time we may request other personal information to provide you with other benefits of the Service. In all such instances, you will be given the opportunity to provide or to decline to provide that information, and it will be used only for the stated purpose. Company may make anonymous or aggregate protected health information ("De-Identified Data”) and disclose such data only in a non-personally identifiable manner to:
Organizations approved by the company to aggregate additional information about you and to improve our Service;
Organizations approved by Company that conduct research into health; and
Users of the Service for purposes of comparison of their personal health situation relative to the broader community.
Such information does not identify you individually. Access to your Registration Information, Portal Credentials, Portal Information and any other personal information you provide is strictly restricted and used in accordance with specific internal procedures and safeguard governing access, in order to operate, develop or improve the Service. These individuals have been selected in accordance with our security policies and practices and are bound by confidentiality obligations. They may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
If your Registration Information changes during your subscription to Company, you may update it any time via the Service.
When you visit lifeview.health, we may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Site. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our Web design and functionality.
"Cookies" are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer’s hard drive. lifeview.health may set and access cookies on your computer to track and store preferential information about you. lifeview.health may gather information about you through cookie technology. Please note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to eliminate cookies, the full functionality of the Service may be impaired for you.
We encode our cookies so that only we can interpret the information stored in them.
Web beacons are images embedded in a Web page or email for the purpose of measuring and analyzing site usage and activity. lifeview.health, or third party service providers acting on our behalf, may use Web beacons to help us analyze Site usage and improve the Service.
We may use third party service providers to help us analyze certain online activities. For example, these service providers may help us measure the performance of our online campaigns or analyze visitor activity on lifeview.health. We may permit these service providers to use cookies and other technologies to perform these services for lifeview.health. We do not share any personal information about our customers with these third party service providers, and these service providers do not collect such information on our behalf. Our third party service providers are required to comply fully with this Privacy and Security Policy.
We do not collect any information that can be used to personally identify you unless you voluntarily register as a patient, subscribe to a newsletter, request information, order a product or service, or send an email to us. IF YOU USE OUR ONLINE PATIENT REGISTRATION PROCESS, SUBSCRIBE TO A NEWSLETTER, REQUEST INFORMATION, REQUEST A PRODUCT OR SERVICE, OR SEND US AN E-MAIL, WE WILL HAVE YOUR E-MAIL ADDRESS AT OUR SITE.
lifeview health, is committed to protecting the privacy of the personal information you provide to us over the Internet. All information is protected by our privacy policies, which we periodically review and update. If you choose to communicate with us over the Internet, we may request personally identifiable information from you necessary for us to process your request for information, respond to your questions or deliver a product or service. Personally identifiable information is any information that can be used to identify you, such as your name, address, web address or medical record number or date of birth. When you send information to us, the information may be shared with our employees and contractors who need to know the information to respond to your request and as permitted by law. We keep some of this information for a period of time as determined necessary by us. Information collected when you respond to surveys and promotions on our web site will be used for internal purposes, including developing web site information and services. We may inform you of new products and services from lifeview health, based on the information you provide us.
When you request us to delete your account for the Service, your data will be permanently expunged from our primary production servers and further access to your account will not be possible. We will also promptly disconnect any connection we had established to your third party providers of Protected Health Information. However, as part of the Service, you acknowledge that Company will create anonymous or aggregated extractions of your protected health information ("De-Identified Data”) that cannot be separated from our primary Service and cannot be removed, even after you have deleted your account. You agree to give the Company a non-revocable license to that De-Identified Data in perpetuity as part of the use of that Service.
lifeview health, takes steps to make all information received from our online visitors secure against unauthorized access and use. All information is protected by our security measures, which we periodically review and update. We use security technology to protect you during your Internet communications with us. This security includes server authentication, encryption and data integrity. Your personal information is protected from unauthorized access by a secure firewall and security infrastructure. During transmission of information using Online Patient Registration form, your privacy is protected by Secure Socket Layer (SSL) 128-bit encrypting software. We employ physical, electronic and procedural safeguards to maintain the security of your information.
We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect Company accounts and systems from unauthorized access.
When you register for the Service, Company.com requires a password from you for your privacy and security. Company transmits information such as your Registration Information for Company.com or Portal Credentials securely.
Our servers are in a secure facility.
Our databases are protected from general employee access both physically and logically. We encrypt your Service password so that your password cannot be recovered, even by us. All backup drives and tapes also are encrypted.
We enforce physical access controls to our buildings.
No employee may put any sensitive content on any insecure machine (i.e., nothing can be taken from the database and put on an insecure laptop).
We have links from our web site to a number of different health care related web sites. When you click on one of these links, you leave www.lifeview.health and link to another web site not controlled by lifeview health. We do not control the privacy policies or security measures of any these health care related sites. You should read the privacy statements on the other sites you visit to understand their privacy practices.
There are things you can do to improve the privacy and security of your Internet communications. Do not communicate sensitive or confidential information to us over the Internet from work or Internet cafes. Your employer has the right to inspect your email, co-workers may see the information on a computer screen and you can inadvertently forward the email to co-workers or others. After you submit or receive information online, end your browser session before leaving your computer. This helps preserve the confidentiality of your data by ensuring that you are not leaving personally identifiable information on the computer for those who use the computer after you. This is especially important if you are using a computer in a public area. If you communicate with us over the Internet, tell us when your email addresses changes.
We periodically review and update our privacy policies and security measures. When we do so we may need to change or update this statement and reserve the right to do so. All updates and changes automatically apply to you without notice. If you do not believe that this policy gives you the Internet privacy and security protection you need, you have the ability and right to stop interacting with lifeview health, over the Internet by exiting this web site now.
All transactions and information collected in electronic format is governed by the IT Act of 2000 and all its subsequent amendments. The government may time to time amend and modify these laws and lifeview health, is bound to comply with them for all legal purposes. lifeview health, is legally bound to submit any information requested by the government (National, State or local) in the course of its normal functioning.
If you have questions, comments, concerns or feedback regarding this Privacy and Security Policy or any other privacy or security concern, send an e-mail to info@lifeview.health
For more information
lifeview health
Attention: Privacy Officer
3200 West End Ave, Suite 500
Nashville, TN 37203
Phone: +1 615-522-5014
Email: info@lifeview.health
For more information
The U.S. Department of Health & Human Services Office of Civil Rights
200 Independence Avenue,
S.W. Washington, D.C. 20201
Phone: (202) 619-0257 / Toll Free: 1-877-696-6775